Terms of use

1.Introduction and company details

These are the Terms of Use of the website located at www.kirogrifols.com (hereinafter, the «Site»), operated by Kiro Grifols, S.L., a Spanish company with registered offices at calle Goiru Kalea, 1, Edificio B, Planta 2, 20500, Arrasate-Mondragón, Gipuzkoa– (Spain) holder of tax ID number B-75051425 and registered with the Commercial Registry of Guipuzkoa, volume 2526, folio 203, sheet n. SS-33790 (hereinafter, «Kiro»).

To contact Grifols in a direct and effective manner, users can write to the e-mail address infokiro@grifols.com or they can call to +34 943 252 349.

2.Object and scope of application

These Terms of Use regulate access and use to the contents and services offered by Kiro through the Site. At any time, Kiro reserves the right to modify the presentation, configuration and content of the Site, as well as the conditions to access and use the Site. Access and use of the Site once its contents and/or its Terms of Use are modified and come into force, entail users’ acceptance to the modified Site and Terms of Use.

By accessing, browsing and using the Site, the user of the Site (hereinafter, the «User«) accepts these Terms of Use and the Privacy Policy.

The User may enjoy the following functionalities by accessing the Site:

  • Information on Kiro’s products and services.
  • Requests of information, in accordance with the provisions established in the Privacy Policy.

Access to the Site is free of charge, except for the connection costs of the telecommunications network offered by the internet provider contracted by the User.

3.User obligations

The User undertakes to:

  • Accept and comply with the provisions of these Terms of Use and any document that forms part of said terms.
  • Not use the Site contents in any manner that may contravene the provisions of these Terms of Use or any other legal texts that regulate the use of the Site.
  • Use the available contents and services for personal and internal use, and not for further distribution, publication, public display, or preparation of derivative works or facilitate any of these activities in any way.
  • Not use the available contents and services for decision-making.
  • Neither alter nor manipulate the contents of the Site.
  • Neither store nor communicate through the Site illegal contents or contrary to moral or public security, as well as defamatory, aggressive, obscene, explicitly sexual, offensive, violent or encouraging violence, racist or xenophobic or, in general, illegal or harmful for third party rights, physical integrity or moral.
  • Not divulge other Users’ or third parties’ personal data without their prior express authorization.
  • Not defame, abuse, disturb, harass or infringe in any other manner Users’ or third parties’ rights.
  • Not eliminate or attempt to eliminate any security measures adopted in the Site.
  • Comply with the current legislation.

4.Intellectual and industrial property rights

Kiro is the owner or has obtained the corresponding license of any exploitation intellectual and industrial property rights over the Site, as well as any intellectual and industrial property rights over the arrangement of the Site contents (sui generis right for the protection of databases), the graphic design (look & feel), the underlying software (including source code), as well as any elements integrating the Site (texts, graphics, photographs, videos, audio recordings, etc.), services and contents available through the Site and any software related to the Site.

In no event, accessing, exploring, using, storing and/or downloading contents of the Site and/or using the services herein provided will be understood as a waiver or transfer (neither total nor partial) of any of the aforementioned rights by Kiro or the relevant owner. The User is entitled to utilize the intellectual and industrial property rights with the sole purpose of accessing the contents and using the services offered through the Site.

Consequently, Users are not allowed to eliminate, suppress or manipulate author copyright notices, other identification details of Kiro or of the corresponding content owners, as well as any technical protection devices or any information and/or identification mechanisms contained therein.

In particular, it is strictly forbidden to use the Site’s content for its inclusion, partially or totally, in any other websites without Kiro’s prior and written authorization and to reverse engineer, decompile, disassemble, merge, copy, use, disclose, sell or transfer the underlying software of the Site, unless prior and written authorization of Kiro or otherwise permitted by applicable law.

References to registered or non-registered trade names, trademarks, logos and other distinctive signs, either owned by Kiro or by any other third parties, must not be used without the prior consent of Kiro or its owners. In no event, although otherwise expressly stated, access or use of the Site and/or of its contents and services grants Users any rights over the trademarks, logos and distinctive signs protected by law.

Intellectual and industrial property rights are reserved and, in particular, it is forbidden to modify, copy, reuse, exploit, reproduce, transform, publicly communicate, make second or subsequent publications, load files, send by mail, transmit, use, process or distribute in any form, either totally or partially, the contents included in the Site for public or commercial purposes without the prior written and express authorization of Kiro or of the owner of such rights.

Users will maintain Kiro and its licensors harmless from any third party actions claiming that their intellectual and/or industrial property rights have been infringed due to the lack of compliance of this clause by said Users.


Kiro cannot guarantee the reliability, utility or truthfulness of the information offered through the Site. Any information accessed through the Site shall not be regarded by Users as medical advice or as promoting Kiro’s products.

Consequently, Kiro does not guarantee and is not responsible for: (i) the continuation of the Site contents and services; (ii) the absence of errors in such contents; (iii) the absence of viruses and/or

harmful components in the Site or in its server; (iv) the lack of security of the Site and/or the strength of the security measures adopted in the Site; (v) the lack of utility or performance of the Site contents and services, and (vi) the damages caused by any person who infringes the conditions, rules and instructions of Kiro established on the Site or due to the violation of the security systems.

Notwithstanding the aforementioned, Kiro declares that it has adopted the required measures, within its possibilities and the state of technology, to guarantee the operation of the Site and prevent the existence and transmission of viruses and any other harmful components.

If illicit, illegal, contrary to laws or other content infringing intellectual and/or industrial property rights come to the knowledge of Users, the User shall immediately notify Kiro so that it can proceed to the adoption of the corresponding measures.


The materials, content and other information of the Site is exclusively for informational and educational purposes and they prove insufficient for decision-making.

The materials, content and other information of the Site should not under any circumstance be interpreted as promotion or recommendation of any Kiro’ product.

The Site may contain information regarding medical and healthcare matters. The information herein provided is not in any way intended to substitute medical or healthcare professional advice.

7.Policy on links

7.1 Links to third party websites

In order to help Users to find information about other products or services of their interest, the Site may offer links to other websites through different buttons, links, banners, etc., which are managed by third parties. Kiro does neither have the faculty nor the human and technical means to know, control and approve the information, contents, products or services offered through other websites which are linked from the Site.

Consequently, Kiro is not responsible for any aspects related to the websites which are linked from the Site. For announcement purposes only, Kiro will not be responsible for the operation, access, data, information, files, quality and reliability of the products and services, the links and/or any other contents generally offered through the websites which are linked from the Site.

In this sense, if Users have effective knowledge of the illegal character of the activities carried out through these third party websites, they shall immediately notify Kiro so that it proceeds to disable the link that permits access to said websites.

The establishment of links from the Site to websites belonging to third parties does not imply the existence of any kind of relationship, collaboration or reliance between Kiro and the responsible person of the third party website.

7.2 Site links in third party websites

If any User, entity or website wishes to include any kind of link to the Site it must comply with the following:

  • The link must be absolute and complete, meaning that it must redirect the user by means of a sole click to the URL of the Site to which it refers and the homepage has to be shown fully on the screen. In no event, unless expressly authorized in writing by Kiro, the website in which the link is included shall reproduce the Site in any manner or include it as a part of its website or within one of its «frames» or create a «browser» on any of the Site’s pages.
  • Unless otherwise expressly authorized in writing by Kiro, no declaration shall be made in the website where the Site’s link is made regarding Kiro’s authorization to include such link. If the third party who links to the Site wants to include in its website the trademark, name, trade name, sign, logo, slogan or any other element identifying Kiro and/or the Site, it shall obtain Kiro’s prior written authorization.
  • Kiro does not allow links to the Site from websites containing material, information or content which is illicit, illegal, degrading and obscene or, in general, which contravenes moral, public order or generally accepted social standards.

8.Unsolicited commercial email (SPAM)

Kiro prohibits the use of the Site to generate or send unsolicited commercial email. If Kiro considers that certain information may be of interest to the User, it reserves the right to provide this information to it by e-mail, with its prior consent, while offering the opportunity to unsubscribe from this service.

9.Personal data

The Site’s privacy policy is regulated in the document Privacy Policy.

10.Modification of these terms of use

Kiro may modify, totally or partially, the terms and conditions herein regulated by publishing any modifications in the same manner as these Terms of Use or through any communication addressed to Users.

Therefore, the temporary validity of these Terms of Use is coincident with the period within which such terms are available to Users. The modified Terms of Use will come into force once these are totally or partially modified. Access by Users to the Site will imply the express acceptance of the modifications included in the Terms of Use.

At any time, Kiro may terminate, suspend or interrupt access to the contents and services of the Site, without giving prior notice to Users and without Users being entitled to compensation for damages. Upon termination, the prohibitions of use on the contents and services mentioned in these Terms of Use will continue being applicable.


The heading of the provisions are for information purposes only and will not affect, qualify or amplify the interpretation of these Terms of Use.

In case any provision of these Terms of Use is, totally or partially, considered null or inapplicable by any competent court, tribunal or governmental body, such nullity or inapplicability will not affect the rest of the provisions of these Terms of Use.

The lack of exercise or execution by Kiro of any right or provision contained in these Terms of Use will not constitute a waiver to such right or provision, unless made in writing.

12.Applicable law and jurisdiction

The relationship between Kiro and the Users will be governed by Spanish law, without prejudice of any law applicable by virtue of the provisions on applicable law and jurisdiction regulated in Spanish and European laws. However, if applicable legislation permits choosing the jurisdiction, Kiro and Users, expressly waiving any other jurisdiction, will subject any disputes to the courts of the city of Barcelona.